Privacy Policy

1. Introduction

BatLabs AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered manufacturing intelligence platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we collect:

• Account Information: Name, email address, and password (encrypted)
• Profile Information: Company name, job role, team size, industry, and use case descriptions
• Authentication Data: Google OAuth profile information (when using Google sign-in)
• Contact Information: Email address for communications and support

2.2 Usage Information

• Analysis Data: Manufacturing data files, analysis queries, and results
• Session Data: Chat history, workflow interactions, and user preferences
• Technical Data: IP address, browser type, device information, and usage patterns
• File Uploads: Manufacturing data files, documents, and related materials

2.3 Waitlist Information

For our beta waitlist, we collect additional information to prioritize access:

• Company size and industry
• Specific use cases and requirements
• Priority scoring based on profile completeness
• Application timestamps and approval status

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide AI-powered manufacturing analysis and insights
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Waitlist Management: To manage beta access, prioritize users, and send waitlist updates
• Communication: To send welcome emails, waitlist confirmations, and important service updates
• Service Improvement: To analyze usage patterns and improve our AI models and platform features
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Storage and Security

4.1 Data Storage

Your data is stored securely using:

• Firebase/Firestore: For user accounts, profiles, and application data
• Encrypted Storage: Passwords are hashed using bcrypt with salt rounds
• Secure Transmission: All data is transmitted over HTTPS
• Access Controls: Strict access controls and authentication requirements

4.2 Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your personal information.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (Google OAuth, email services) that help us operate our platform
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: When you explicitly consent to sharing your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at contact@batlabsai.com.

7. Cookies and Tracking Technologies

We use essential cookies and session storage for:

• User authentication and session management
• Remembering user preferences and settings
• Maintaining chat history and workflow state

We do not use third-party analytics or advertising cookies. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account data is retained until you request deletion or close your account. Analysis data may be retained for service improvement purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: